Privacy Policy

Market Disclaimer & Company Strategy Notice

Quantum 259 Labs operates within volatile and rapidly evolving financial and digital asset markets. The value, liquidity, and regulatory environment of tokens and related investments can change unpredictably due to factors beyond our control.

We expressly reserve the right to modify, suspend, or adapt our business strategies, token-related policies, and operations at any time to safeguard the interests of our company and investors, as dictated by market conditions, regulatory requirements, or unforeseen circumstances.

No representations, warranties, or guarantees are made regarding future token values or market outcomes except as outlined in legally binding agreements.

By engaging with Quantum 259 Labs, all participants acknowledge and accept these risks and the company’s authority to amend policies and practices as necessary.

Quantum 259 Labs – Payment, Token, and Refund Policies

1. Documentation & Proof of Investment

All token purchases and financial transactions require verifiable documentation (receipts, bank transfer confirmations, transaction references, or signed agreements).

Documentation must be provided by the customer to support any refund request.

2. Outstanding Obligations

No refunds or token returns are processed for accounts with outstanding balances.

All amounts due must be settled prior to initiating any refund or token return.

3. Compliance & AML Protocol

All financial transactions (sales, refunds, transfers) are subject to Anti-Money Laundering (AML) and compliance verification.

Customers must submit ID, transaction history, and source of funds if required.

4. Refund Request Procedure

Refund requests must be formalized via email, including reason, amount, and supporting documentation.

The company reviews and responds within 5 business days, provided all information is complete.

5. Token Return/Buyback

Token buybacks/redemptions are available only when:

The original purchase is verified.

The tokens are returned unencumbered.

No outstanding payments exist.

The request complies with liquidity and market policy.

6. Dispute Resolution

In the event of disputes over payment, refund, or token ownership:

Written statements and evidence are required from all parties.

The company acts as mediator according to documentation.

Unresolved cases may be escalated to formal arbitration as per company terms.

7. Legal Procedures

The company reserves the right to cooperate with legal authorities in cases of fraud, incomplete payment, or abuse.

Claimants must submit all evidence in advance if pursuing legal action.

All case-related communications are archived for compliance review.

8. Communication Policy

All accounts and requests are handled with professionalism, confidentiality, and transparency.

Aggressive or threatening communications may delay processing or result in account suspension for investigation.

9. Jurisdiction Notice

Quantum 259 Labs is headquartered in Dubai, UAE. All contractual matters, claims, disputes, or legal proceedings relating to investment, refunds, or token transactions are subject exclusively to the jurisdiction and laws of the United Arab Emirates (Dubai courts). By engaging with Quantum 259 Labs, clients accept this legal condition.

10. Dispute Resolution Protocol

All parties commit to seek resolution in accordance with Dubai/UAE legal procedures. Any disputes not resolved by internal mediation will be escalated to the appropriate legal or arbitration authorities within Dubai.